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Showing posts from February, 2024

Mastering the Art: Key Components of Effective Telephone Sales Coaching

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  In the dynamic world of sales, mastering the art of telephone sales coaching is essential for achieving unparalleled success. At Simon Kenna Coaching, we understand the significance of telesales training in honing the skills of sales professionals. Let's delve into the key components that make telephone sales coaching effective without compromising on quality. 1. Targeted Communication: It involves understanding the specific needs of your audience and tailoring your message accordingly. By providing our clients with comprehensive telesales training, we empower sales teams to communicate persuasively, addressing the unique requirements of their potential customers. 2. Active Listening Skills: One of the cornerstones of successful telephone sales is the ability to listen actively. Telesales training at Simon Kenna Coaching focuses on developing impeccable listening skills. By understanding customer concerns and preferences, sales professionals can respond thoughtfully, bui...

The Power of Role-Playing in Telesales Training

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  In the dynamic realm of telesales, staying ahead requires a unique set of skills and continuous improvement. One indispensable tool that successful professionals swear by is role-playing, a method that elevates telephone sales training and coaching to new heights. At Simon Kenna, we understand the nuanced challenges of telesales, and our commitment to excellence is reflected in our tailored Telephone Sales Training and Coaching services. Role-playing serves as the linchpin of our approach, offering a powerful and immersive learning experience. Our trainers, armed with industry expertise, guide participants through realistic scenarios, mirroring actual sales interactions. This hands-on method cultivates essential skills such as effective communication, objection handling, and building rapport – all crucial elements in the telesales landscape. What sets our Telephone Sales apart is the emphasis on personalized coaching. Our trainers work closely with participants, providing co...